General

toober is a subscription-based streaming service that allows viewers to watch an always-increasing collection of live television channels from around the world.

At present, all you need is an internet connection, a toober subscription, and a supporting toober device (toober is available in Canada on Rogers, Shaw, Videotron, Apple TV, Google TV Playstore, and Roku, as well as in the United States and Mexico via LG and Roku).

An internet connection is required to access toober.

At present, we support Comcast devices on Rogers, Shaw, and Videotron.

- Apple TV

- Android TV

- Roku

- Samsung Smart TV

- LG Smart TV

A toober subscription costs $19.99 per month plus taxes.

Yes, toober is taxed according to your provincial tax rate.

toober is available in Canada on Rogers, Shaw, Videotron, Apple TV, Google TV Playstore, and Roku, as well as in the United States and Mexico via LG.

Please note: not all channels are available in all regions on all platforms

Sorry, we do not currently offer this service.

Yes, on each account, up to two users can watch toober on separate devices at the same time.

Yes, you can create multiple users under the main account. You will be prompted to create users after signup.

We do not offer PVR (personal video recorder) functions at this time.

Parental controls are available, and you can set your preferences on your profile page within the app.

Absolutely! You can sign up for a 14-day free trial.

If you’re a viewer and need help, you can reach us at help@toober.com. If you are a channel owner and want to enquire about getting your channel on toober, contact us at channels@toober.com.

Not at this time.

If you are having trouble with your cable box, contact your cable provider for help with troubleshooting. Your cable box needs to be activated and connected to watch toober.

Contact your cable operator or the manufacturer of the device you are watching on for help.

No, you simply need a subscription to the toober app.

The toober app is already on all Rogers, Shaw, and Videotron devices. All you have to do is navigate to the toober app and sign in to your toober account.

toober is limited to cable boxes in one household account only.

Manage My toober Account

Sign in to your account and select “manage devices.”

The toober app is already on all Rogers, Shaw, and Videotron devices. All you have to do is navigate to the toober app and sign in to your toober account.

Sign in to your account on the toober website and select “Change password.”

You will need to ask your cable provider. In some cases, you will need to upgrade your device or purchase a supported device to access toober.

Billing

Sign in to your toober account here and click on “billing.”

Sorry, we do not offer paper billing.

As a subscriber, you are automatically charged once a month on the date you signed up. Your toober subscription is charged at the beginning of your billing cycle and can take several days to appear on your account.

If your billing date is scheduled for a day that does not occur in every month (for example, the 31st), you will be billed on the last day of that month instead.

Sign in to your account and select “manage payment info.”

If the bank or financial institution declined the charge, check that your payment information—such as postal code, security code, expiration date—are correct online in your toober profile. If everything is correct, you can retry your payment.

You can also try a different payment method. Just sign in to your account and select “Manage payment info.”

If you're still having trouble, you may need to check with your bank or credit card and make sure your payment method supports e-commerce transactions.

Taxes are a likely reason you may be seeing a charge that is more than you expected. Depending on where you live, you may be charged taxes in addition to your subscription price.

If your billing date is scheduled for a day that does not occur in a given month (such as the 31st), you'll be billed on the last day of that month instead.

Technical Support

If you cannot launch the app, first try resetting your device.

If you still have issues, your device may not be connected to the internet. Try confirming that other devices you have are connecting to internet.

If other devices are also not connecting to the internet, you should try resetting your router and modem.

If your internet is down, contact your local internet service provider.

If you can launch the toober app, but the channels on toober are working, you should try resetting your device.

If you still have issues, your device may not be connected to the internet. Try confirming that other devices you have are connecting to internet.

If other devices are also not connecting to the internet, you should try resetting your router and modem.

If your internet is down, contact your local internet service provider.

If you are experiencing a loss of just one channel or have a few channels missing, check the toober status page [link to status page] or contact help@toober.com

General

toober is a subscription-based streaming service that allows viewers to watch an always-increasing collection of live television channels from around the world.

At present, all you need is an internet connection, a toober subscription, and a supporting toober device (toober is available in Canada on Rogers, Shaw, Videotron, Apple TV, Google TV Playstore, and Roku, as well as in the United States and Mexico via LG and Roku).

An internet connection is required to access toober.

At present, we support Comcast devices on Rogers, Shaw, and Videotron.

- Apple TV

- Android TV

- Roku

- Samsung Smart TV

- LG Smart TV

A toober subscription costs $19.99 per month plus taxes.

Yes, toober is taxed according to your provincial tax rate.

toober is available in Canada on Rogers, Shaw, Videotron, Apple TV, Google TV Playstore, and Roku, as well as in the United States and Mexico via LG.

Please note: not all channels are available in all regions on all platforms

Sorry, we do not currently offer this service.

Yes, on each account, up to two users can watch toober on separate devices at the same time.

Yes, you can create multiple users under the main account. You will be prompted to create users after signup.

We do not offer PVR (personal video recorder) functions at this time.

Parental controls are available, and you can set your preferences on your profile page within the app.

Absolutely! You can sign up for a 14-day free trial.

If you’re a viewer and need help, you can reach us at help@toober.com. If you are a channel owner and want to enquire about getting your channel on toober, contact us at channels@toober.com.

Not at this time.

If you are having trouble with your cable box, contact your cable provider for help with troubleshooting. Your cable box needs to be activated and connected to watch toober.

Contact your cable operator or the manufacturer of the device you are watching on for help.

No, you simply need a subscription to the toober app.

The toober app is already on all Rogers, Shaw, and Videotron devices. All you have to do is navigate to the toober app and sign in to your toober account.

toober is limited to cable boxes in one household account only.

Manage My toober Account

Sign in to your account and select “manage devices.”

The toober app is already on all Rogers, Shaw, and Videotron devices. All you have to do is navigate to the toober app and sign in to your toober account.

Sign in to your account on the toober website and select “Change password.”

You will need to ask your cable provider. In some cases, you will need to upgrade your device or purchase a supported device to access toober.

Billing

Sign in to your toober account here and click on “billing.”

Sorry, we do not offer paper billing.

As a subscriber, you are automatically charged once a month on the date you signed up. Your toober subscription is charged at the beginning of your billing cycle and can take several days to appear on your account.

If your billing date is scheduled for a day that does not occur in every month (for example, the 31st), you will be billed on the last day of that month instead.

Sign in to your account and select “manage payment info.”

If the bank or financial institution declined the charge, check that your payment information—such as postal code, security code, expiration date—are correct online in your toober profile. If everything is correct, you can retry your payment.

You can also try a different payment method. Just sign in to your account and select “Manage payment info.”

If you're still having trouble, you may need to check with your bank or credit card and make sure your payment method supports e-commerce transactions.

Taxes are a likely reason you may be seeing a charge that is more than you expected. Depending on where you live, you may be charged taxes in addition to your subscription price.

If your billing date is scheduled for a day that does not occur in a given month (such as the 31st), you'll be billed on the last day of that month instead.

Technical Support

If you cannot launch the app, first try resetting your device.

If you still have issues, your device may not be connected to the internet. Try confirming that other devices you have are connecting to internet.

If other devices are also not connecting to the internet, you should try resetting your router and modem.

If your internet is down, contact your local internet service provider.

If you can launch the toober app, but the channels on toober are working, you should try resetting your device.

If you still have issues, your device may not be connected to the internet. Try confirming that other devices you have are connecting to internet.

If other devices are also not connecting to the internet, you should try resetting your router and modem.

If your internet is down, contact your local internet service provider.

If you are experiencing a loss of just one channel or have a few channels missing, check the toober status page [link to status page] or contact help@toober.com